From applying for loans and preparing visa applications to tracking business expenses, your MTN Mobile Money statement is one of the most important financial documents you can have. Here is a simple guide to requesting your transaction record in Ghana.
The Two Ways to Request Your Statement
MTN Mobile Money gives you two reliable options for getting your statement: a USSD code that works on any phone, and a mobile app for smartphone users.
Option 1: The USSD Code (*170#)
This method is quick and works on any phone, even basic handsets. You don’t need internet access to request your statement .
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Step-by-step instructions:
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Dial *170# on the MTN line for which you need the statement
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Select 6 (My Wallet)
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Select 5 (Statements)
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Select 1 (Statement Request)
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Enter your MoMo PIN
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Enter a valid email address and confirm it
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Enter the Start Date (e.g., 01/08/2026)
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Enter the End Date (e.g., 31/08/2026)
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Confirm your request
Within a few minutes, your Mobile Money statement will be sent to your email in PDF format .
Option 2: The MyMTN App (For Smartphone Users)
If you prefer using the mobile app, this method is convenient and allows you to view summaries before requesting a full statement .
Step-by-step instructions:
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Launch the MyMTN App
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Select the MoMo feature
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Select Statement
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Enter your PIN
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Enter the OTP (One-Time Password)
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View your statement or request a detailed version via email
A Quick Reference Guide
| Task | Action |
|---|---|
| USSD Code | Dial *170# |
| Menu Path | 6 (My Wallet) → 5 (Statements) → 1 (Statement Request) |
| Format | PDF sent to email |
| MyMTN App | Launch app → MoMo → Statement → Enter PIN & OTP |
| Cost | Small fee applies; first 4 requests daily are 10p, then 50p per request |
| For Business/Merchant | Use Statements → Option 2 for merchant account statement |
What You Need to Know
File Format and Use
Your official statement will be sent to your email in PDF format. This document is widely accepted for important purposes like loan applications, visa processing, and business record-keeping .
Cost
There is a small fee for requesting a statement. The cost is 10p for the first four requests in a day. After that, it increases to 50p per request. Keep this in mind if you need to request multiple statements.
Recency Matters for Loans
If you are applying for a loan, your statement must be fresh. Services like FidoBiz require that your MTN MoMo statement was requested within the last 35 days. They also require that you have completed at least 20 transactions within the statement period .
For Business and Merchant Accounts
If you need a statement for a merchant or agent account, the process is slightly different. After dialling *170# and going to Statements, you will select Option 2 (My Agent or Merchant Statement) instead of Option 1. You will then be prompted to choose the paired account number for which you need the statement .
Quick Facts
| Topic | Details |
|---|---|
| USSD Code | *170# |
| Menu Path | 6 → 5 → 1 |
| App Method | MyMTN App → MoMo → Statement |
| File Format | |
| Delivery | |
| Cost | 10p for first 4 daily requests, then 50p |
| Recency for Loans | Must be requested within last 35 days |
| Transaction Requirement (FidoBiz) | At least 20 transactions in statement period |
Frequently Asked Questions
1. How do I get my MTN MoMo statement?
You can request your statement by dialling *170#, selecting 6 (My Wallet), then 5 (Statements), then 1 (Statement Request). Enter your PIN, email address, and date range. The statement will be sent to your email in PDF format .
2. How do I request my MTN MoMo statement via the app?
Open the MyMTN App, select the MoMo feature, then select Statement. Enter your PIN and OTP to view or request a detailed statement .
3. What is the cost of requesting a Mobile Money statement?
There is a small fee. It costs 10p for the first four requests in a day, and 50p per request after that.
4. How long does it take to receive my statement?
Your statement is typically sent to your email immediately, but allow a few minutes for delivery .
5. Can I use my MoMo statement for a loan application?
Yes. However, lenders like FidoBiz require that the statement was requested within the last 35 days and that you have at least 20 transactions within the period .
6. Can a merchant request a statement?
Yes. After dialling *170#, go to Statements, and select Option 2 (My Agent or Merchant Statement). Follow the prompts to choose the paired account and receive your statement
Source: Accra Street Journal
Last Updated on September 5, 2026 by Samuel Kwame Boadu
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Samuel Kwame Boadu is a Ghanaian media entrepreneur and storyteller with a passion for amplifying urban voices and uncovering everyday truths. He is the Editor-in-Chief and Founder of Accra Street Journal, a dynamic digital platform dedicated to capturing the pulse of Ghana’s capital—its people, culture, challenges, business, sports and innovations.
