Introduction: Why Link Your ECG Meter to Mobile Money?
Imagine this: it’s late at night, your lights go out, and you realise you have no prepaid credit left. In the past, you would have been stuck until morning when vendors open. But with your ECG meter linked to mobile money, you can buy credit instantly from your phone—anytime, anywhere .
Linking your ECG meter to your mobile money wallet is the first step toward seamless electricity management. Once linked, you can:
-
Purchase prepaid credit 24/7 using the ECG PowerApp or USSD code
*226#📢 GET A DETAILED ARTICLES + JOBS
Join ASJ's WhatsApp Channel and never miss a post or opportunity.
📲 Join ASJ Channel Now -
Check your remaining balance instantly
-
View your transaction history
-
Receive tokens directly via SMS
The good news? ECG has confirmed that transactions made through the ECG PowerApp or the USSD code *226# do NOT attract mobile money charges or E-Levy fees . This Accra Street Journal guide walks you through the simple process of linking your meter to mobile money using three different methods.
Before You Start: What You’ll Need
| Item | Where to Find It |
|---|---|
| Meter number | Printed on your meter or on any old purchase receipt |
| Mobile money wallet | MTN MoMo, Telecel Cash, or AT Money with sufficient balance |
| Smartphone (optional) | For the ECG PowerApp method |
| Any phone (required) | For the USSD method |
Important: Always double-check your meter number before making any payment. Entering the wrong meter number means the credit will go to someone else’s meter, and it cannot be transferred .
Method 1: Link via ECG PowerApp (Recommended for Smartphone Users)
The ECG PowerApp is the official mobile application of the Electricity Company of Ghana. It offers the most features and the easiest linking process .
Step 1: Download the App
| Platform | Where to Find It |
|---|---|
| Android | Google Play Store – search “ECG PowerApp” |
| iOS | Apple App Store – search “ECG PowerApp” |
Requirements: Android 7.0 or later / iOS 13.0 or later. App size: approximately 109 MB .
Step 2: Register or Log In
| Step | Action |
|---|---|
| 1 | Open the ECG PowerApp |
| 2 | Click on “Sign Up” or “Register” |
| 3 | Enter your personal details (name, email, phone number) |
| 4 | Create a secure password |
| 5 | Verify your account via the confirmation link sent to your email or SMS |
Step 3: Add Your Meter
| Step | Action |
|---|---|
| 1 | Navigate to the “Meters” tab |
| 2 | Tap “Add Prepaid Meter” |
| 3 | Enter your meter number exactly as it appears on your meter |
| 4 | Follow the prompts to complete registration |
Step 4: Link Your Mobile Money Wallet
| Step | Action |
|---|---|
| 1 | Go to the payment section of the app |
| 2 | Select your preferred mobile money network (MTN MoMo, Telecel Cash, or AT Money) |
| 3 | Follow the prompts to link your wallet |
| 4 | Confirm the linking process |
Once linked, you can buy credit directly through the app without re-entering your mobile money details each time .
Pro Tip: The app stores your transaction history, making it easy to retrieve lost tokens later .
Method 2: Link via USSD Code *226# (Works on Any Phone)
If you don’t have a smartphone or prefer not to download an app, ECG’s official USSD code *226# works on any mobile phone. This method allows you to add your meter to the system so you can purchase credit without re-entering your meter number each time .
Step-by-Step Instructions
| Step | Action |
|---|---|
| 1 | Dial *226# from the mobile number linked to your MoMo wallet |
| 2 | Select “Pay Prepaid/Postpaid” from the menu |
| 3 | Select “Add Meter” if you haven’t registered it before |
| 4 | Enter your meter number when prompted |
| 5 | Confirm the meter number |
| 6 | Your meter is now linked to your mobile money account |
Once your meter is linked, you can:
-
Buy credit by selecting your saved meter
-
Check your balance instantly
-
Pay bills without re-entering your meter number
No Extra Charges: ECG has confirmed that transactions via *226# do not attract mobile money charges or E-Levy fees .
Method 3: Link via Your Mobile Network’s MoMo Menu
You can also link your ECG meter through your mobile network provider’s MoMo menu. This is a good option if you are already comfortable with your network’s USSD interface .
MTN MoMo (*170#)
| Step | Action |
|---|---|
| 1 | Dial *170# |
| 2 | Select “MoMoPay & Pay Bills” |
| 3 | Choose “Pay Bill” |
| 4 | Select “Utilities” |
| 5 | Choose “ECG” |
| 6 | Select “ECG Link Meter” |
| 7 | Enter your meter number when prompted |
| 8 | Confirm the details to complete linking |
Telecel T-Cash (*110#)
| Step | Action |
|---|---|
| 1 | Dial *110# |
| 2 | Select “Make Payments” |
| 3 | Choose “Pay Bill” |
| 4 | Select “Utilities” |
| 5 | Choose “ECG” |
| 6 | Select “Add Meter” |
| 7 | Enter your meter number when prompted |
| 8 | Confirm the details to complete linking |
ATMoney (*110#)
| Step | Action |
|---|---|
| 1 | Dial *110# |
| 2 | Select “Pay Bill” |
| 3 | Choose “Pay Bill” again |
| 4 | Select “Utilities” |
| 5 | Choose “ECG” |
| 6 | Select “Add a Meter” |
| 7 | Enter your meter number when prompted |
| 8 | Confirm the details to complete linking |
Note: Some users experience failed transactions with ATMoney. If this happens, try using Method 1 or Method 2 instead .
What to Do After Linking Your Meter
Once your meter is successfully linked to your mobile money, you can:
Buy Prepaid Credit Anytime
| Method | How to Use |
|---|---|
| ECG PowerApp | Select your meter, tap “Buy Credit,” enter amount, confirm payment |
| *USSD 226# | Dial *226#, select your saved meter, enter amount, confirm |
| Network MoMo menu | Follow your network’s bill payment process |
Check Your Balance
-
On the PowerApp: Navigate to the “Meters” section and select “See Details”
-
Via USSD: Dial
*226#and select “Check Balance”
View Transaction History
The ECG PowerApp stores your complete transaction history, allowing you to retrieve lost tokens and track your spending .
Troubleshooting Common Issues
| Problem | Likely Cause | Solution |
|---|---|---|
| “Meter not found” error | Incorrect meter number entered | Double-check your meter number on the physical meter. Enter it exactly as printed |
| Unable to add meter | Meter may be registered under another account | Contact ECG customer service for assistance |
| App not working during linking | System upgrade in progress | Use USSD *226# as an alternative |
| Meter already linked | You or a previous user already linked it | Check if you can purchase credit; if not, contact ECG |
| ATMoney linking fails | Network compatibility issue | Try using Method 1 or Method 2 instead |
Safety and Security Tips
ECG Has No Private Mobile Money Accounts
ECG does not have any private mobile money accounts. All legitimate payments must go through the ECG PowerApp or the official short code *226# .
Red Flags to Watch For
| Warning Sign | What to Do |
|---|---|
| Someone calls demanding payment to link your meter | Hang up – ECG will never ask for payment over the phone |
| Unknown person offers to “help” link your meter for a fee | Decline – ECG customer service is free |
| Caller asks for your mobile money PIN | Never share – ECG will never ask for your PIN |
| Message claims ECG has a new mobile money number for payments | Ignore – ECG only uses PowerApp and *226# |
Verified ECG Contact Channels
| Channel | Details |
|---|---|
| Official Short Code | *226# |
| Official App | ECG PowerApp (Google Play / App Store) |
| Customer Service Line | 0302-611611 |
| WhatsApp Support | +233 302 611 611 |
| Email Support | [email protected] |
Best Practices
-
Always double-check your meter number before confirming any payment
-
Never share your mobile money PIN with anyone
-
Use only official channels: ECG PowerApp,
*226#, or your network’s MoMo menu -
Save transaction confirmations until you have successfully loaded the token
Comparison: Linking Methods at a Glance
| Method | Best For | Internet Required | Linking Difficulty |
|---|---|---|---|
| ECG PowerApp | Smartphone users, full account management | Yes | Easy |
| *USSD 226# | Any phone, quick linking | No | Very Easy |
| Network MoMo menu | Users comfortable with their network’s interface | No | Moderate |
All three methods work. Choose the one you find most convenient .
Frequently Asked Questions (FAQs)
1. How do I link my ECG meter to mobile money for the first time?
You can link your meter using the ECG PowerApp (download from Google Play or App Store), by dialling *226# on any phone, or through your mobile network’s MoMo menu (*170# for MTN, *110# for Telecel/AT) .
2. Do I need to link my meter before buying credit?
Yes, linking your meter allows you to purchase credit without re-entering your meter number each time. However, you can still buy credit by entering your meter number manually even if not linked .
3. What is the official ECG short code for linking meters?
The official ECG short code is *226#. This is the only USSD code ECG uses for its cashless payment system .
4. Does linking my meter cost money?
No. Linking your meter to mobile money is completely free .
5. How do I know if my meter is successfully linked?
After adding your meter through the app or USSD, you will see it saved in your list of meters. You can then purchase credit without re-entering your meter number .
6. Can I link multiple meters to one mobile money account?
Yes. The ECG PowerApp allows you to add and manage multiple meters from one account .
7. What should I do if I receive a call asking me to pay to link my meter?
Hang up immediately. ECG does not charge for linking meters and will never ask for mobile money payments over the phone .
8. Can I link my meter without a smartphone?
Yes. Dial *226# from any mobile phone to add your meter to the system .
*9. What is the difference between the ECG PowerApp and USSD 226#?
The PowerApp works only on smartphones and offers additional features like consumption tracking and fault reporting. The USSD code works on any phone and is faster for simple purchases .
10. How do I contact ECG if I have trouble linking my meter?
Call ECG’s customer service line at 0302 611 611, WhatsApp +233 302 611 611, or email [email protected] .
Conclusion: Link Once, Pay with Ease
Linking your ECG meter to mobile money is a simple, one-time process that transforms how you manage your electricity. Whether you choose the feature-rich ECG PowerApp, the universal USSD code *226#, or your mobile network’s MoMo menu, you’ll be able to buy credit 24/7, check your balance instantly, and never worry about last-minute power cuts again.
Remember these key points:
-
Linking is free and takes only a few minutes
-
ECG only uses the PowerApp and
*226#for payments -
Never share your mobile money PIN with anyone
-
Transactions through official channels have no E-Levy or extra fees
Link your meter today and take control of your electricity management.
Frequently Asked Questions (FAQs)
1. How do I link my ECG meter to mobile money for the first time?
Use the ECG PowerApp, dial *226#, or use your network’s MoMo menu (*170# for MTN, *110# for Telecel/AT) .
2. Do I need to link my meter before buying credit?
Linking saves your meter for future purchases, but you can also buy credit by entering your meter number manually .
3. What is the official ECG short code?
*226# – the only official ECG USSD code for cashless payments .
4. Does linking my meter cost money?
No, linking is completely free .
5. How do I know if my meter is successfully linked?
Your meter will appear in your saved list, and you can buy credit without re-entering your meter number .
6. Can I link multiple meters to one mobile money account?
Yes, the ECG PowerApp allows multiple meters .
7. What if I receive a call asking me to pay to link my meter?
Hang up. ECG never charges for linking meters and never requests mobile money payments over the phone .
8. Can I link my meter without a smartphone?
Yes, dial *226# from any phone .
*9. What is the difference between the ECG PowerApp and USSD 226#?
The PowerApp offers more features (consumption tracking, fault reporting). USSD works on any phone and is faster for purchases .
10. How do I contact ECG for help linking my meter?
Call 0302 611 611, WhatsApp +233 302 611 611, or email [email protected]
Source: Accra Street Journal
Last Updated on April 14, 2026 by Samuel Kwame Boadu
Disclaimer: Some content on Accra Street Journal may be aggregated, summarized, or edited from third-party sources for informational purposes. Images and media are used under fair use or royalty-free licenses. Accra Street Journal is a subsidiary of SamBoad Publishing Hub under SamBoad Business Group Ltd, registered in Ghana since 2014.
For concerns or inquiries, please visit our Privacy Policy or Contact Page.
Samuel Kwame Boadu is a Ghanaian media entrepreneur and storyteller with a passion for amplifying urban voices and uncovering everyday truths. He is the Editor-in-Chief and Founder of Accra Street Journal, a dynamic digital platform dedicated to capturing the pulse of Ghana’s capital—its people, culture, challenges, business, sports and innovations.
