In today’s increasingly digital financial landscape, Ghanaian consumers and businesses rely more than ever on Mobile Money as part of their daily financial routines. Whether you are an individual tracking monthly spending, a trader preparing records for tax purposes, or an entrepreneur applying for a loan, one document is becoming essential: the MTN MoMo statement.

For many years, MoMo users relied on text messages or manual transaction checks to understand their spending patterns. However, as financial audits, business formalities, and digital compliance processes evolve, MoMo statements have become indispensable. MTN has responded by providing customers with a simple way to access, download, and print detailed statements directly online—saving time and ensuring accuracy.

This editorial by Accra Street Journal provides a complete, evergreen step-by-step guide on how to print your MTN MoMo statement online, why it matters, and what to do if you face any challenges.

Why You May Need Your MTN MoMo Statement

Your MoMo statement is more than just a summary of transactions—it is a verifiable financial record that can be used for multiple purposes:

1. Loan Applications

Banks and lending institutions in Ghana increasingly require proof of consistent cash flow before granting loans. MTN MoMo statements serve as supporting documents showing your financial activity over a specific period.

2. Business Record-Keeping

Small and medium-scale enterprises that use MoMo as their primary payment channel need statements to track sales, verify expenses, and reconcile accounts.

3. Personal Financial Planning

Your statement helps you analyse spending habits, check recurring payments, and detect unusual activity.

4. Resolving Transaction Disputes

In cases where funds delay, double deductions appear, or reversals take longer than expected, a MoMo statement provides a clear audit trail.

5. Visa and Travel Documentation

Some embassies accept MoMo statements as part of financial proof for travel applications.

With these wide-ranging uses, knowing how to retrieve and print your MoMo records is no longer optional—it is essential.

How to Print Your MTN MoMo Statement Online (Step-by-Step Guide)

MTN offers two primary methods for accessing your MoMo statement:

1. Using the MoMo Online Portal

2. Using the MTN MoMo App

Both options give you downloadable statements in PDF format, which can easily be printed.

Option 1: Using the MTN MoMo Online Portal

This is the most reliable and widely used method, especially for users who need full statements covering 1–12 months.

Step 1: Visit the Mobile Money Portal

Open your browser and go to the official MTN MoMo portal:
https://momo.mtn.com (or the regional MoMo portal available in Ghana).

Step 2: Log In or Create an Account

• If you already have an account, enter your MoMo number and password.

• If you don’t, select “Register” and follow the prompts.

Step 3: Verify Your Account

You may receive an OTP (One-Time Password) on your phone. Enter it to proceed.

Step 4: Navigate to ‘My Statements’

Once logged in:

• Locate Statements or Transaction History in the dashboard.

• Select MoMo Statement.

Step 5: Choose Your Date Range

Select the period you want:

• Last 30 days

• 3 months

• 6 months

• Custom dates

Statements are usually available for up to 12 months.

Step 6: Download Your Statement

After selecting the date range, tap Download. The statement will download as a PDF file.

Step 7: Print the Document

Open the PDF and select Print from your browser or PDF viewer.

This method provides the most detailed statement, including:

• Transaction type

• Amount

• Fees

• Reference numbers

• Dates and times

• Balance movements

Option 2: Using the MTN MoMo App

The MoMo app provides an easier and more user-friendly experience for customers who use smartphones.

Step 1: Install the MTN MoMo App

Download the official MTN MoMo app from:

• Google Play Store

• Apple App Store

Step 2: Log In to Your Wallet

Enter your MoMo number and PIN (or use biometric login if available).

Step 3: Go to “Transaction History”

Open the menu and choose Transaction History or Statements.

Step 4: Select Your Time Period

Pick from:

• Last week

• Last month

• Last 3 months

• Custom range

Step 5: Download as PDF

Tap Download or Export, then save the file to your device.

Step 6: Print

Open the file and print using:

• A connected printer

• Wireless printing (if supported)

• Emailing the PDF to yourself for printing elsewhere

Costs Associated with MoMo Statements

MTN Ghana typically offers MoMo statements for free through the app or portal.

However:

• Printing at a café or business centre may attract fees.

• Some banks request certified copies, which may require a visit to MTN service centres (with a small administrative cost).

What If You Cannot Access Your MoMo Statement?

Common issues and solutions:

1. Incorrect Login Details

Reset your password on the MoMo portal using your phone number.

2. No OTP Received

Ensure your line is active and has network coverage.

3. Portal Not Loading

This is usually due to:

• High traffic

• Temporary system maintenance

Try again after a few minutes.

4. Download Button Not Working

Try switching to:

• Another browser

• Another device

• The MoMo app

5. Statement Missing Older Transactions

The system often stores statements for only up to 12 months.
For older records, visit an MTN Customer Experience Centre.

Best Practices When Handling Your MoMo Statement

1. Always Protect Your PDF File

Do not share your full MoMo statement with unverified individuals or businesses.

2. Print Only When Necessary

Digital copies are safer and easier to store.

3. Review Transactions Regularly

Frequent checks help detect errors and potential fraud earlier.

4. Backup Your Files

Store your statements securely on:

• Cloud drives

• Encrypted folders

• External storage

Conclusion From ASJ

Printing your MTN MoMo statement online has become simpler and more accessible than ever. With MTN’s improved digital platforms, customers can now monitor financial activity, support loan applications, reconcile business accounts, and keep clean financial records—all without visiting a physical MTN office.

As Ghana continues advancing into a fully digital financial future, understanding how to access and use your MoMo statement is an essential skill for every Mobile Money user.

FAQs

1. Can I get my MoMo statement for free?

Yes. MTN provides MoMo statements for free through the online portal and the MoMo app.

2. How far back can I request a MoMo statement?

Most users can access up to 12 months of transaction history online. Older records may require visiting an MTN office.

3. Can MTN email my MoMo statement to me?

Some service centres offer printed or emailed statements upon request, depending on your region.

4. Is a MoMo statement valid for bank loan applications?

Yes. Many banks in Ghana accept MoMo statements as supporting financial documents.

5. What format is the MoMo statement downloaded in?

It is usually in PDF format, which can easily be printed or shared securely.

Source: Accra Street Journal

Last Updated on March 9, 2026 by Samuel Kwame Boadu

Samuel Kwame Boadu

Samuel Kwame Boadu is a Ghanaian media entrepreneur and storyteller with a passion for amplifying urban voices and uncovering everyday truths. He is the Editor-in-Chief and Founder of Accra Street Journal, a dynamic digital platform dedicated to capturing the pulse of Ghana’s capital—its people, culture, challenges, business, sports and innovations.

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