CIIG Closes Kumasi Conference With Pledge to Enforce Discipline and Convert Awareness Into Insurance Uptake

The Chartered Insurance Institute of Ghana concluded its 2026 Educational Conference and Annual General Meeting in Kumasi with a mandate to shift the industry from public awareness campaigns to measurable policy uptake, alongside stricter disciplinary enforcement and a push to protect professional titles.

The 2026 Chartered Insurance Institute of Ghana (CIIG) Educational Conference and Annual General Meeting (AGM) was held in Kumasi from November 3 to November 7, 2026. The five-day flagship gathering took place at the Lancaster Hotel under the theme “Closing the Gap: From Awareness to Action in Building an Adaptive Insurance Industry.”

Event Overview

Organised by the Chartered Insurance Institute of Ghana, the conference brought together insurers, brokers, reinsurers and regulators at the Lancaster Hotel in Kumasi.

Discussions centred on bridging the gap between public insurance awareness campaigns and actual policy uptake across Ghana.

CIIG President Solomon Nii Amah-Kai Lartey urged industry players to translate public education into tangible financial protection and build stronger public confidence.

Key Highlights and Activities

Panel Discussions. Industry executives — including Abubakari Salifu, CEO of Activa International Insurance Ghana — joined panels exploring product adaptation, claims trust and resilience.

Regulatory and CSR Outreach. As part of the conference’s corporate social responsibility activities, Deputy Commissioner of Insurance Bernard Ohemeng led public sensitisation efforts in Kumasi to educate residents on the importance of insurance.

Industry Sponsorship and AGM. Supported by industry partners such as Risk Management & Advisory Services Limited (RMAS), the event combined technical workshops and networking with the institute’s formal Annual General Meeting.

The Policy Mandates From Kumasi

Because the conference only concluded on November 7, 2026, the formal post-AGM communiqué listing internal governance votes has not yet been publicly released. However, keynote addresses and stakeholder deliberations during the gathering established four major policy resolutions and strategic mandates for the industry.

Strict Disciplinary Enforcement and Membership Revocation

CIIG President Solomon Nii Amah-Kai Lartey announced that the Institute is actively enforcing disciplinary measures against practitioners who engage in professional misconduct.

Members found guilty of ethical breaches face removal from CIIG membership — a sanction designed to bar them from continuing to practice in the profession.

The significance lies in the enforcement. Professional bodies in Ghana have historically issued sanctions that carry limited practical consequence; revocation of membership, if applied consistently, would affect a practitioner’s standing with employers, regulators and clients.

From Public Awareness to Measurable Uptake

Aligned with the conference theme, industry leaders resolved to shift away from generic publicity campaigns toward practical product adoption.

Insurers and brokers were tasked with designing flexible, responsive policies that directly address emerging risks and everyday Ghanaian needs.

That shift reflects a persistent frustration in the sector: Ghana’s insurance penetration remains among the lowest in Africa despite years of awareness campaigns. The diagnosis emerging from Kumasi is that awareness was never the binding constraint — product design, affordability and trust were.

Strengthening Public Confidence via Claims and Service Delivery

Discussions led by executives — including Activa International Insurance Ghana CEO Abubakari Salifu — emphasised that closing the protection gap requires rebuilding public trust.

Stakeholders committed to improving claims responsiveness and transparent industry practices so policyholders experience tangible value.

The emphasis on claims is not incidental. Public confidence in Ghanaian insurance has historically been shaped less by marketing than by whether claims are paid promptly and fairly — a point reinforced by recent disclosures of large flood settlements.

Protecting Professional Titles and Regulatory Standards

Reinforcing mandates championed by the CIIG leadership alongside the National Insurance Commission (NIC), the Institute called for:

• Strict enforcement against unlicensed entities using insurance-related terminology

• Members to boycott unaccredited industry award schemes

The concern over unaccredited awards reflects a broader governance issue in Ghana’s professional landscape, where recognition schemes of varying legitimacy proliferate and can be used to lend credibility to unqualified practitioners.

Quick Facts

The 2026 CIIG Educational Conference and AGM ran from November 3 to 7, 2026, at the Lancaster Hotel in Kumasi, under the theme “Closing the Gap: From Awareness to Action in Building an Adaptive Insurance Industry,” bringing together insurers, brokers, reinsurers and regulators.

CIIG President Solomon Nii Amah-Kai Lartey announced disciplinary enforcement including membership revocation for ethical breaches and urged the industry to convert public education into tangible financial protection. Panels featuring Activa International Insurance Ghana CEO Abubakari Salifu focused on product adaptation, claims trust and resilience, while Deputy Commissioner of Insurance Bernard Ohemeng led public sensitisation in Kumasi as part of the conference’s CSR activities.

Four policy mandates emerged: strict disciplinary enforcement and membership revocation, transitioning from awareness to measurable uptake, strengthening public confidence through claims and service delivery, and protecting professional titles by enforcing against unlicensed entities and boycotting unaccredited award schemes. Risk Management & Advisory Services Limited (RMAS) was recognised as a Bronze Sponsor, and the event combined technical workshops with the institute’s formal AGM.

Source: Accra Street Journal

Last Updated on November 11, 2026 by Samuel Kwame Boadu

Samuel Kwame Boadu

Samuel Kwame Boadu is a Ghanaian media entrepreneur and storyteller with a passion for amplifying urban voices and uncovering everyday truths. He is the Editor-in-Chief and Founder of Accra Street Journal, a dynamic digital platform dedicated to capturing the pulse of Ghana’s capital—its people, culture, challenges, business, sports and innovations.

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