Applying for a Ghana passport requires an in-person visit for biometric capture, but the good news is that you do not need to travel far if you live in Accra. The Passport Office has multiple centres in the capital, and the Ministry of Foreign Affairs has published dedicated contact channels for support. Here is everything you need to know.
Passport Application Centres (PACs) in Accra
All applications must first be completed online at passport.mfa.gov.gh before visiting any centre . Once you have paid and booked your appointment, you can attend one of the following locations in Greater Accra:
Accra PAC (Main Centre)
Located at the former Ministry of Foreign Affairs complex on Kinbu Road. The GPS address is GA-143-9639 .
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Accra Premium PAC
Located at the Accra Digital Center, adjacent to the State Housing Company on Ring Road West, Accra. This centre offers a premium, expedited service.
Passport Head Office PAC
Located at 13 Gamel Abdul Nasser Avenue in Ridge, Accra .
Tema PAC
For residents in the eastern part of Greater Accra, there is a centre at the former IRS Office in Community 4, Tema.
Ghana Passport Office Contact Details
If you need assistance with your application or have an urgent enquiry, the Ministry of Foreign Affairs provides several contact channels.
Passport Call Center
For general enquiries, you can call +233 302754200 .
Live Chat
The passport portal offers a live chat feature for instant help. Working hours are Monday to Friday, 8:00 AM to 5:00 PM (GMT).
Reporting Extortion or Mistreatment
The Ministry has dedicated hotlines and an email address for applicants who experience mistreatment or extortion at any PAC. You can report incidents, providing the names of officers and the specific centre, to:
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Email: [email protected]
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Mobile Numbers: 024-091-3284, 024-079-3072, 020-455-2056, 020-455-2750, 026-804-9031, 026-979-4871 .
Frequently Asked Questions (FAQs)
Do I need to travel to Accra for biometric capture?
No. The Passport Office has published biometric centres across all 16 regions. You should choose the centre nearest to your place of residence when booking your appointment online.
Can I walk in to a PAC without an appointment?
No. Walk-in applications are not accepted. You must complete the online application, pay the fee, and book an appointment before visiting any centre.
What must I bring to my appointment?
You must bring your printed and signed application form, a valid photo ID (such as your old passport, residence permit, or driver’s licence), and proof of payment. All applicants, including children, must attend in person for biometric capture.
How long does processing take?
For applications submitted in Ghana, standard processing is typically under 15 days. For applications submitted at missions abroad, you should allow 6 to 8 weeks from the date of biometric capture.
Do I need guarantors and a witness?
Yes. Every application requires two guarantors (aged 18+, who have known you for at least 2 years, and may be relatives) and one professional witness (who is not a guarantor, has known you for 2 years, and belongs to an approved profession such as lawyer, doctor, or senior civil servant).
Are passport fees refundable?
No. All consular fees are non-refundable once paid, including for incomplete or withdrawn applications .
Can I pay in cash at the centre?
No. Payment must be made online using a debit or credit card. Cash is not accepted at any mission or centre .
How do I check my application status?
You can track your application by logging into your account on the passport portal at passport.mfa.gov.gh
Source: Accra Street Journal
Last Updated on October 27, 2026 by Samuel Kwame Boadu
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Samuel Kwame Boadu is a Ghanaian media entrepreneur and storyteller with a passion for amplifying urban voices and uncovering everyday truths. He is the Editor-in-Chief and Founder of Accra Street Journal, a dynamic digital platform dedicated to capturing the pulse of Ghana’s capital—its people, culture, challenges, business, sports and innovations.
