QNET Ghana Complaints: What Consumers Are Saying

A 2026 Intelligence Brief from Accra Street Journal

Executive Summary: The Great Divide

Consumer complaints about QNET in Ghana present a starkly divided picture. On one hand, individuals and government ministries are reporting devastating experiences of human trafficking, job scams, extortion, and confinement—with victims lured from Ghana, Nigeria, and other West African countries by promises of lucrative jobs abroad .

On the other hand, QNET maintains its official position that it is a legitimate direct selling company not banned in Ghana, that it has been cleared by the Attorney-General, and that fraudulent actors are misusing its name to commit crimes . QNET has invested in an award-winning anti-scam campaign, established a Compliance Office, appointed a public spokesperson, and signed a Memorandum of Understanding with EOCO to combat brand misuse .

The evidence is unequivocal: fraudulent syndicates are using the QNET name to lure victims with false job promises, collect significant fees, confine people in shared housing, pressure them to recruit others, and sometimes deport those who refuse .

The legitimate QNET company is not accused by Ghanaian authorities of directly operating these schemes. Instead, law enforcement has repeatedly confirmed that perpetrators “had no legitimate ties to the company and were exploiting QNET’s reputation to carry out their illicit activities” .

This ASJ report compiles documented complaints from victims, government ministries, and law enforcement agencies regarding QNET-related activities in Ghana as of June 2026.

Part 1: Ministry of Foreign Affairs Warnings and Rescues

The March 2026 Rescue of 44 Ghanaians from Nigeria

On 20 March 2026, the Ministry of Foreign Affairs successfully repatriated forty-four Ghanaian nationals who had been rescued from a fraudulent recruitment network linked to QNET in Nigeria .

The group, comprising 17 men and 27 women, was “lured to Nigeria through activities of QNET with promises of lucrative job and travel opportunities to countries including the USA, Canada, Germany and South Africa” . They were recruited via social media and informal channels.

Upon arrival in Nigeria, victims were “subjected to exploitative conditions, including restricted movement, psychological coercion, and pressure to recruit others into the scheme” .

Victim Testimonies to the Ministry

Speaking to GBC Ghana Online on condition of anonymity, victims shared their experiences :

Victim One (male, mechanic): “I was invited by a friend based in South Africa to join him, as there was a mechanic vacancy available at his workplace. He informed me about the salary I would earn, which was very attractive. He also explained that I would need to travel through Nigeria with an amount of about 30,000 cedis to help me secure all the necessary legal documentation. Upon arriving in Nigeria, I was introduced to QNET and encouraged to join. I was assured that I would still travel to South Africa, but was told I needed to engage in this as a side business first. This is how I eventually found myself stranded in Nigeria.”

Victim Two: “I was introduced to the business while here in Ghana and I agreed to join. The reason being that I considered Nigeria to be a highly densely populated country and so it was going to be easy to recruit others. But I thank the Foreign Affairs Ministry for the intervention. I would advise people to research and read wide about business they get introduced to avoid such predicament.”

Ministry’s Warning to the Public

John Kwesi Boakye, Director of Consular and Humanitarian Affairs Bureau, Ministry of Foreign Affairs, expressed regret that “some individuals and organizations continue to take advantage of unsuspecting citizens through false promises of lucrative jobs abroad” .

He called on citizens to “take an active role in combating human trafficking and the activities of QNET, as concerns grow over increasing incidents across the country” and urged those who have had similar experiences to “serve as ambassadors in raising awareness and protecting others” .

The Ministry had earlier, on 13 March 2026, issued a public alert “cautioning the public against the activities of QNET” .

Part 2: Nigerian Victims’ Complaints (January 2026)

Three Nigerians Lose N4.2 Million

Three Nigerian nationals alleged losing a total of N4.2 million (approximately GH₵50,000) to a cross-border job scam in Ghana linked to individuals posing as QNET staff members .

The victims told Saturday PUNCH that they paid between N1.2 million and N1.5 million each after being promised white-collar jobs in Ghana, only to discover on arrival that the job offers were false .

Victim Complaints

Oluwa Enitan travelled from Nigeria with her ex-boyfriend after being offered a customer support role, for which she paid N1.5 million .

Her account: “They rented a house and put all of us there. I went to the place with my ex-boyfriend. They requested my CV before leaving Nigeria, and I was interviewed for a job. I was even given the position of Customer Support Agent because of my work experience.”

She alleged that “some Ghanaian police worked together with the QNET officials. After collecting money from people, they went to Ghanaian Immigration to set them up as illegal immigrants, and they were deported to Nigeria” .

She described the journey from Nigeria to Ghana: “They have drivers from Nigeria who take people by road. From Nigeria, we got to Aflao, then took another bus to Kumasi. From there, we travelled overnight and later took another long journey to Techiman.”

The syndicate used food and hospitality to lower victims’ suspicions. Enitan described the conditions: “Whenever they bring a new victim, they will cook good food for the person. After that, the treatment changes. Sometimes, we ate just white rice with palm oil or garri and oil” .

Williams said he lost N1.2 million: “The friend that invited me and collected the money for the scammers asked me to also do the same to my friends and family members, but I said no. I can’t do this to my fellow human beings, let alone my loved ones” .

He added: *“Some people paid N2m, N3m or even N4m. Now, people are ashamed of coming back home empty-handed and jobless. How do I face people who already heard that I secured a great job in Ghana?”*

Yusuf Alli paid N1.5 million after being promised a dollar-paying job by a company identified as Swiss Group of Company in Accra: “We paid N1.5 million. Initially, I was skeptical but I borrowed money to join. I took leave from my job as a customer care officer. When I got there, I wasn’t taken to Accra as promised but to Techiman. I was shocked and wondered if I was caught in a scam. My leave lapsed and I ended up resigning” .

Alli added: “I was told to bring more people, but I have a conscience and cannot deceive my fellow Nigerians. I asked for a refund but they refused.”

Modus operandi summary from these complaints:

• Recruitment via referrals and online platforms (LinkedIn)

• Promise of white-collar jobs abroad

• Road travel through Aflao to Kumasi to Techiman

• Confinement in shared houses used as holding/training centres

• Training in networking and digital marketing instead of promised jobs

• Pressure to recruit friends and family

• Deportation for those who refused to recruit

Part 3: EOCO’s Large-Scale Rescue Operations (2025)

Operation Quest (October 2025)

The Economic and Organised Crime Office (EOCO), in a joint operation with QNET, rescued 26 victims of human trafficking comprising 16 Ghanaians and 10 Ivorians .

The victims had fallen victim to “job opportunity scams run by individuals posing as recruitment agents for QNET” . Nine suspects were arrested.

EOCO clarified that “these individuals had no legitimate ties to the company and were exploiting QNET’s reputation to carry out their illicit activities” .

Kumasi Operation (November 2025)

EOCO conducted simultaneous operations at two locations in Kenyasi and Buoho, Ashanti Region .

Results:

• 295 victims rescued (deemed victims of human trafficking and employment scams perpetrated under the guise of QNET) 

• 25 suspects arrested (potential perpetrators)

• Suspects were also involved in “cybersecurity theft” beyond human trafficking 

Dominic Mensah, Head of EOCO’s Anti-Human Trafficking Unit, noted: “This operation builds on previous raids that rescued 231 foreign nationals in April and 35 more in October, bringing the total number of victims rescued in 2025 under the EOCO–QNET partnership to 561” .

Theodocia Naana Bennieh Quartey’s Clarification

Theodocia Naana Bennieh Quartey, Head of Compliance at QNET, clarified that “the arrested individuals were not official company representatives.” She confirmed that QNET had “terminated or suspended multiple distributors involved in fraudulent activities” .

She added that QNET has “established a Compliance Office in Accra to verify distributor credentials and assist victims seeking justice” and appointed media personality Kwabena Adisi (Bola Ray) as its official Spokesperson and Agent in Ghana .

Part 4: Court Conviction for Human Trafficking (June 2026)

Ada Peace Sentenced to 7 Years

A Nigerian national, Ada Peace, was sentenced to 7 years in prison for human trafficking in Ghana .

The accused lured two victims (aged 21 and 13) to Ghana under false promises of employment, and they were “later forced into prostitution” . The victims were rescued following the intervention of the Ghana Immigration Service (GIS), with QNET’s Compliance team providing intelligence.

Part 5: May 2026 Police Operation (Ho)

Over 100 Ghanaians Detained

In May 2026, news reports indicated that the anti-human trafficking unit of the Ghana Police Service discovered and arrested more than 100 Ghanaians linked to a Canada travel scam falsely represented as QNET .

QNET strongly condemned the alleged kidnapping and travel scam, dissociating itself from the perpetrators. Biram Fall, Deputy Chairman of QNET for Sub-Saharan Africa, stated : “Holding people against their will is a very serious offence, and QNET does not operate in that manner. QNET respects and abides by the laws of Ghana, and everywhere it operates.”

Part 6: QNET’s Official Position

Legal Status Clarification

QNET has consistently stated that it is not banned in Ghana .

Biram Fall, QNET’s Regional General Manager for Sub-Saharan Africa, explained: “Some security agencies and media outlets seem to have mistaken that judgment as being against QNET. In fact, the ruling targeted ‘Q-NET INVESTMENT LIMITED,’ which had no connection to us. To date, no legally empowered court or regulatory body has banned QNET” .

QNET petitioned the Attorney General, who confirmed in writing in July 2023 that “the Honourable Court did not in any way link the company QNET and Q-Net Investment Limited” .

What QNET Says It Does NOT Offer

QNET has repeatedly and explicitly stated :

• Does not offer investment schemes

• Does not offer jobs opportunities abroad

• Does not offer visas in exchange for money

• Does not coerce people into its business by kidnapping or trafficking them

• Income is earned only through sales of its wellness and lifestyle products

QNET’s Anti-Scam Initiatives

QNET launched the “QNET Against Scams” campaign, which won a Gold Stevie Award at the 22nd Annual International Business Awards .

Campaign components include:

• Billboards, radio and TV spots, comic-style flyers, social media, street activations

• Collaboration with EOCO, Ghana Police Service, Immigration Service, and Nigeria’s EFCC

• Dedicated Scam Alert portal

• Compliance Office in Accra to verify distributor credentials

• Public verification via WhatsApp: +233 2566 30005 or email: [email protected]

Part 7: The Verified Public Contact Channel

QNET’s official compliance contact for verifying opportunities:

• WhatsApp: +233 2566 30005

• Email: [email protected]

Conclusion: What the Evidence Shows

The complaints and official actions documented above reveal a clear pattern.

Fraudulent syndicates are using QNET’s name to lure victims from Ghana, Nigeria, and other West African countries with false promises of:

• Lucrative jobs abroad (USA, Canada, Germany, South Africa)

• Travel opportunities

• High salaries

Victims are transported across borders (often by road through Aflao to Kumasi to Techiman), confined in shared housing, subjected to psychological coercion, and pressured to recruit others .

Victims pay significant fees—GH₵30,000 for Ghanaians or N1.2–1.5 million for Nigerians—before discovering the offers are fraudulent .

Ghanaian law enforcement has acted decisively:

• EOCO rescued 561 victims in 2025 under the EOCO–QNET partnership 

• The Ministry of Foreign Affairs repatriated 44 Ghanaians from Nigeria in March 2026 

• The Police CID conducted rescues in Ho in May 2026 

• A Nigerian national received a 7-year sentence for human trafficking 

QNET maintains it is a legitimate direct selling company, has been cleared by the Attorney-General, is not banned in Ghana, and that fraudulent actors are misusing its name .

The evidence does not show that QNET itself operates trafficking schemes. It shows that criminal networks exploiting QNET’s brand are committing serious crimes.

For the public, the guidance is clear :

• Verify any opportunity claiming to be linked to QNET through official channels

• Do not pay fees for job placements or visas

• Report suspicious recruitment schemes to authorities

• Contact QNET directly via +233 2566 30005 to verify opportunities

Quick Reference: QNET Complaints Summary

Last Updated on June 11, 2026 by Samuel Kwame Boadu

Samuel Kwame Boadu

Samuel Kwame Boadu is a Ghanaian media entrepreneur and storyteller with a passion for amplifying urban voices and uncovering everyday truths. He is the Editor-in-Chief and Founder of Accra Street Journal, a dynamic digital platform dedicated to capturing the pulse of Ghana’s capital—its people, culture, challenges, business, sports and innovations.

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